FREQUENTLY ASKED QUESTIONS
We are continually trying to improve our service to our precious customers, this section attempts to answer some of the enquiries we get. If you would like to see a new question answered please give us a call on 01368 860800 or contact us by chat or email.
What are your opening hours?
We open five days Monday to Friday 09.30 to 16.00 – Saturday & Sunday Closed
Do you fit my own stuff?
We have closed the installation side of the business. Online only.
Do you do Radio Repairs?
No, we used to in the good old days of discrete components but now is cheaper to replace them. We may be able to get a manufacturer to repair more expensive units. Come in and ask us.
Do you price match?
We always try to give the best value and if we can we will make sure you are happy 🙂
We used to have branches in Edinburgh, Aberdeen, Kirkcaldy and Stirling. As times went by and things change Ray decided to downsize to the one small shop with showroom and workshop in his hometown of Dunbar, which is great if you live near us.
Can I use Credit Card in online shop?
Yes, we accept most credit cards
FAQ on Retrosound
Check out the Buyers Gude FAQ and Help & Support FAQ on the Retrosound website for more information
FAQwebsite from Ray Smith on Vimeo.